Experiencing a SketchUp crash can be frustrating, especially if you’ve invested hours into your 3D model. Thankfully, SketchUp has built-in features that can help you recover your work. Here’s a comprehensive guide to recovering your SketchUp file after a crash.
Step 1: Locate Auto-Save Files
SketchUp has an auto-save feature that periodically saves your work to prevent data loss. By default, auto-saved files are stored in your computer’s designated SketchUp folder.
How to Find Auto-Save Files
- Default Path:
- Windows:
C:\Users\<Your Username>\AppData\Local\SketchUp\SketchUp 20XX\SketchUp\working\
- Mac:
/Users/<Your Username>/Library/Application Support/SketchUp 20XX/SketchUp/working/
- Windows:
- Search for a file with the same name as your project but with a
~
prefix, such as~MyProject.skp
.
Open the Auto-Save File
- Open SketchUp.
- Navigate to
File > Open
. - Select the auto-saved file and open it to continue working.
Step 2: Check for Backup Files
SketchUp also creates backup files (*.skb on Windows and *.skp on Mac) in the same folder as your original file. These backup files are a snapshot of your work before the last save.
How to Use Backup Files
- Locate your project folder.
- Look for a file with the
.skb
(Windows) or.skp
(Mac) extension. - Rename the backup file to remove
.skb
or change the file extension to.skp
. - Open it in SketchUp to see the last saved state of your project.
Step 3: Recover Unsaved Changes
If neither the auto-save nor backup file contains recent changes, consider these additional steps:
1. Check Temporary Files
- On Windows, check the
Temp
folder:C:\Users\<Your Username>\AppData\Local\Temp\
. - Look for files with a
.skp
extension and open them in SketchUp.
2. Use File Recovery Software
- If the crash corrupted the file or deleted data, recovery tools like Recuva (Windows) or Disk Drill (Mac) can help retrieve lost files.
Step 4: Prevent Future Data Loss
To avoid losing progress in the future:
- Enable Auto-Save and Backup Settings:
- Go to
Window > Preferences > General
(Windows) orSketchUp > Preferences > General
(Mac). - Ensure both “Auto-save” and “Create Backup” are enabled.
- Set a shorter auto-save interval (e.g., every 5 minutes).
- Go to
- Save Frequently:
- Use
Ctrl + S
(Windows) orCmd + S
(Mac) to save your work regularly.
- Use
- Optimize Your Model:
- Reduce file size and complexity to minimize crashes by simplifying geometry and using components effectively.
- Update SketchUp:
- Ensure you’re using the latest version with bug fixes and performance improvements.
Step 5: Contact Support
If none of these methods work, reach out to SketchUp’s support team. Provide details about the crash and the file to get expert assistance.
Conclusion
Recovering a SketchUp file after a crash is manageable with the right steps. Whether you use auto-save, backup files, or recovery software, having a clear recovery strategy ensures minimal disruption to your workflow. Implementing preventive measures like enabling auto-save and optimizing your models can also help reduce the likelihood of future data loss.